Privacy Policy
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Last updated: [2/3/2026]
Infinity Outdoor Living (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect and process the following information:
Name and email address submitted via forms or chatbot
Phone number (if voluntarily provided)
Postcode or location details
Information related to enquiries, consultations, or bookings
Technical data such as IP address, browser type, and device information
2. How We Use Your Information
We use your personal information to:
Respond to enquiries and provide requested information
Schedule discovery calls, consultations, and bookings
Deliver our services and proposals
Improve our website, services, and customer experience
Send relevant service-related communications
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing
We process your data based on one or more of the following:
Your consent
Performance of a contract or pre-contract steps
Legitimate business interests
Compliance with legal obligations
4. Data Sharing
We may share your data only with trusted third parties where necessary, including:
Booking and scheduling platforms
CRM and email communication tools
IT and website hosting providers
All third parties are required to handle your data securely and lawfully.
5. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
7. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
To exercise your rights, please contact us using the details below.
8. Cookies
Our website may use cookies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Infinity Outdoor Living
📧 Email: [email protected]
📍 Service Area: South Yorkshire, UK
Infinity Outdoor Living is South Yorkshire’s specialist in high-end outdoor living structures.
