Terms & Conditions
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Last updated: [2/3/2026]
These Terms & Conditions govern your use of the Infinity Outdoor Living website and services. By accessing our website or engaging with our services, you agree to be bound by these terms.
1. About Us
Infinity Outdoor Living (“we”, “our”, “us”) provides bespoke outdoor living solutions including retractable awnings, glass verandas, and bioclimatic pergolas across South Yorkshire and surrounding areas.
2. Use of Website
You agree to use this website for lawful purposes only.
You must not misuse the website by introducing viruses, attempting unauthorised access, or interfering with site functionality.
Content on this website is provided for general information purposes only and may change without notice.
3. Enquiries & Bookings
Submitting a form, chatbot enquiry, or booking a discovery call does not constitute a binding contract.
All consultations, proposals, and quotations are subject to site assessment and feasibility checks.
Appointment times are subject to availability and confirmation.
4. Quotations & Pricing
All quotations are provided after consultation and, where required, an on-site survey.
Prices are valid for the period stated in the quotation.
Any changes to scope, materials, or site conditions may affect final pricing.
5. Installation & Services
Installation timelines are estimates and may vary due to manufacturing lead times, weather conditions, or unforeseen site factors.
Work will be carried out by trained installers following industry best practices.
Customers must ensure clear and safe access to the installation area.
6. Payments
Payment terms will be clearly stated in your quotation or contract.
Deposits may be required before manufacturing or installation begins.
Late payments may result in delays to installation or service delivery.
7. Warranties & Guarantees
We provide manufacturer-backed warranties on structural systems and components.
Warranty terms vary by product and will be outlined in your proposal or agreement.
Warranties do not cover damage caused by misuse, neglect, or unauthorised modifications.
8. Cancellations
Cancellations must be made in writing.
Custom-made or bespoke products may not be eligible for cancellation once manufacturing has begun.
Any applicable cancellation fees will be communicated clearly.
9. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Infinity Outdoor Living and may not be copied or reused without written permission.
10. Limitation of Liability
We are not liable for indirect or consequential losses arising from the use of our website or services.
Nothing in these terms limits liability for death or personal injury caused by negligence.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or terms.
12. Governing Law
These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the UK courts.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Infinity Outdoor Living
📧 Email: [email protected]
🌍 Service Area: South Yorkshire, UK
Infinity Outdoor Living is South Yorkshire’s specialist in high-end outdoor living structures.
